{"created":"2021-01-01T03:09:30.720763+00:00","id":7115,"links":{},"metadata":{"_buckets":{"deposit":"cc605db2-db90-4098-b6eb-b68f5d34f8de"},"_deposit":{"created_by":155,"id":"7115","owner":"155","owners":[155],"owners_ext":{"displayname":"","email":"Zinmoetmoethtun10790@gmail.com","username":""},"pid":{"revision_id":0,"type":"depid","value":"7115"},"status":"published"},"_oai":{"id":"oai:meral.edu.mm:recid/00007115","sets":["1608151108672","1608151108672:1608152239866"]},"communities":["mmu"],"item_1583103067471":{"attribute_name":"Title","attribute_value_mlt":[{"subitem_1551255647225":"An Empirical Assessment of Maritime Logistics  Service Quality in Myanmar","subitem_1551255648112":"en"}]},"item_1583103085720":{"attribute_name":"Description","attribute_value_mlt":[{"interim":"This research empirically examines the composition of\nmaritime logistics service quality and its impact perceived by both\nservice providers and customers in Myanmar maritime transport\nindustry. With the strong support of exploratory factor analysis (EFA)\nand structural equation modeling (SEM) analysis, the findings\nindicate that such a maritime logistics service quality (MLSQ) is\nrepresented by the six-dimensional construct consisting of logistics\nprofessional skills, resource, process, outcome, service costs, and\nimage along with the associated measurement indicators. In addition,\neach of the six dimensions of maritime logistics service quality has a\nsignificant positive effect on customer satisfaction as well as long-\nterm commitment. The significant direct relationship between\ncustomer satisfaction and long-term commitment of the customer to\nrepurchasing intent of the service is also confirmed. Some insights,\nacademic and managerial implications, and limitation of the research\nare further discussed."}]},"item_1583103108160":{"attribute_name":"Keywords","attribute_value_mlt":[{"interim":"Maritime Logistics service quality (MLSQ),Dimension,Measurement indicator,Customer satisfaction, Long-term commitment"}]},"item_1583103120197":{"attribute_name":"Files","attribute_type":"file","attribute_value_mlt":[]},"item_1583103131163":{"attribute_name":"Journal articles","attribute_value_mlt":[{"subitem_issue":"issue 2(December 2014)","subitem_journal_title":"KMI International Journal of Maritime Affairs and Fisheries","subitem_pages":"pp.001-028","subitem_volume":"Volume 6"}]},"item_1583105942107":{"attribute_name":"Authors","attribute_value_mlt":[{"subitem_authors":[{"subitem_authors_fullname":"Swe Swe Zin,Sarawut Luksanato, Mana Chaowarat"}]}]},"item_1583108359239":{"attribute_name":"Upload type","attribute_value_mlt":[{"interim":"Publication"}]},"item_1583108428133":{"attribute_name":"Publication type","attribute_value_mlt":[{"interim":"Journal article"}]},"item_1583159729339":{"attribute_name":"Publication date","attribute_value":"2014-12-31"},"item_1583159847033":{"attribute_name":"Identifier","attribute_value":"doi"},"item_title":"An Empirical Assessment of Maritime Logistics  Service Quality in Myanmar","item_type_id":"21","owner":"155","path":["1608151108672","1608152239866"],"publish_date":"2021-01-01","publish_status":"0","recid":"7115","relation_version_is_last":true,"title":["An Empirical Assessment of Maritime Logistics  Service Quality in Myanmar"],"weko_creator_id":"155","weko_shared_id":-1},"updated":"2022-03-24T23:13:44.499989+00:00"}