{"created":"2020-03-08T16:02:12.646307+00:00","id":1677,"links":{},"metadata":{"_buckets":{"deposit":"8080d7cc-ca50-49ad-8a85-64ed4e8d1797"},"_deposit":{"id":"1677","owners":[],"pid":{"revision_id":0,"type":"recid","value":"1677"},"status":"published"},"_oai":{"id":"oai:meral.edu.mm:recid/1677","sets":["1582963436320:1582965701379"]},"communities":["yueco"],"control_number":"1677","item_1583103067471":{"attribute_name":"Title","attribute_value_mlt":[{"subitem_1551255647225":"CHALLENGES OF THE DIGITAL MONEY PROVIDERS","subitem_1551255648112":"en"}]},"item_1583103085720":{"attribute_name":"Description","attribute_value_mlt":[{"interim":"This study focuses on the challenges of digital money providers in Myanmar and mainly emphasis on M-Pitesan, Wave Money and OK Dollar. Objectives for this research are to identify the service procedures of digital money providers and to analyze the challenges of the digital money providers. This research objectives were chosen to obtain the data which are specific. The respondents during the data collection were the companies’ staffs of M-Pitesan, Wave Money and OK Dollar in Yangon district and agents of those companies. This research found out that there are significant challenges affecting market penetration and expansion of mobile money. The users do not know the benefits of digital money exactly and they do not have enough knowledge on the way to use it. Sometime, the users cannot keep as a confidential of the PIN or password of their transaction and they even share it with others due to lack of awareness. As per the research findings users’ requirement in anytime is the challenge for providers to fulfill and make settle in time for them. The call center of the providers take much time and ask so many questions to users and need to wait at least 24 hours to be settled but sometime it takes more than 3 days. Moreover, the network connectivity is unavailable or unstable in some places and sometime it has down during the transaction and users have to worry for losing their money at that time so the trust of them is losing for providers. In addition, this study found out that the agents are not everywhere and unavailable 24/7 services then some agents are not aware of their services certainly and are not well trained by the companies side so the users get the stuck when they go and get the services from such kind of agents. Ensuring widespread availability of agents in both rural and urban areas, stability of network, regular supply of electricity, training and information to users and agents are necessary measures to increase usage, penetration and expansion of mobile phone money services."}]},"item_1583103108160":{"attribute_name":"Keywords"},"item_1583103120197":{"attribute_name":"Files","attribute_type":"file","attribute_value_mlt":[{"accessrole":"open_access","date":[{"dateType":"Available","dateValue":"2020-05-05"}],"displaytype":"preview","filename":"Aye Thandar Tun MBF.pdf","filesize":[{"value":"535 Kb"}],"format":"application/pdf","licensetype":"license_note","mimetype":"application/pdf","url":{"url":"https://meral.edu.mm/record/1677/files/Aye Thandar Tun MBF.pdf"},"version_id":"5b192840-dec4-42ef-9ed6-a7ccbb6ae4da"}]},"item_1583103131163":{"attribute_name":"Journal articles","attribute_value_mlt":[{"subitem_journal_title":"Yangon University of Economics"}]},"item_1583103147082":{"attribute_name":"Conference papaers","attribute_value_mlt":[{}]},"item_1583103211336":{"attribute_name":"Books/reports/chapters","attribute_value_mlt":[{}]},"item_1583103233624":{"attribute_name":"Thesis/dissertations","attribute_value_mlt":[{"subitem_supervisor(s)":[]}]},"item_1583105942107":{"attribute_name":"Authors","attribute_value_mlt":[{"subitem_authors":[{"subitem_authors_fullname":"AYE THANDAR TUN"}]}]},"item_1583108359239":{"attribute_name":"Upload type","attribute_value_mlt":[{"interim":"Publication"}]},"item_1583108428133":{"attribute_name":"Publication type","attribute_value_mlt":[{"interim":"Thesis"}]},"item_1583159729339":{"attribute_name":"Publication date","attribute_value":"2018-12"},"item_1583159847033":{"attribute_name":"Identifier","attribute_value":"https://ecor.yueco.edu.mm/handle/123456789/189"},"item_title":"CHALLENGES OF THE DIGITAL MONEY PROVIDERS","item_type_id":"21","owner":"1","path":["1582965701379"],"publish_date":"2020-03-05","publish_status":"0","recid":"1677","relation_version_is_last":true,"title":["CHALLENGES OF THE DIGITAL MONEY PROVIDERS"],"weko_creator_id":"1","weko_shared_id":-1},"updated":"2021-12-13T02:05:08.704885+00:00"}