2024-03-29T13:45:14Z
https://meral.edu.mm/oai
oai:meral.edu.mm:recid/1354
2021-12-13T01:56:04Z
1582963436320:1582965660463
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EFFECT OF TOTAL QUALITY MANAGEMENT PRACTICES ON ORGANIZATIONAL PERFORMACE OF KING KAYTUMATIE GARMENT
Khaing Sandar Myint (EMBA - 35)
This study aims to measure the effect of total quality management practices on
operational performance and to analyze the effect of operational performance on
organizational performance of King Kaytumatie primary data. The data are collected from
the sample of 92 respondents by using structured questionnaire. Among the four
practices, leadership, employee empowerment and process management have positive
effect on operational performance while customer focus has negative significant effect on
it. The finding of the study also reveals that operational performance has the positive
effect on organizational performance of King Katumatie Grament. The study
recommends that management should continuously focus on TQM practices mainly
customer focus, quality, team work and employee training. Implementation of such TQM
practices on implication for the firm sustainability of business through enhancing
operational performance and improving organizational performance.
2019-12
http://hdl.handle.net/20.500.12678/0000001354
https://meral.edu.mm/records/1354