2024-03-29T01:34:00Z
https://meral.edu.mm/oai
oai:meral.edu.mm:recid/1287
2021-12-13T01:55:02Z
1582963436320:1582965681303
user-yueco
ANALYSIS ON THE USAGE OF DIGITAL BANKING CHANNELS OF SELECTED PRIVATE BANKS IN MYANMAR
Lynn Lynn Htike (EMDevS - 26)
Most countries are using updated technologies for the banking sector and created digital banking channels, products and also digitizing all of the bank’s processes. This research was conducted to analyze the usage and to identify the awareness, understanding of digital banking channels of selected private banks in Myanmar. Descriptive method is used by collecting primary and secondary data and found that digital banking channels are used by users because of easy to use, understand and manage but on the other hand, they do not entirely trust banks and these channels because of fraud cases and technology issues. The merchants also know well and using digital banking channels to smooth their business operations. But the users and merchants have some problems and experiences in using digital banking channels. The bankers also face a lack of policies and regulations. To get more awareness and to improve using digital banking channels, need good infrastructures, proper linking between inter banks, updated features, adequate information and guidelines, widespread accessibility in both rural and urban areas and need exact policies from policy-makers.
2019-08
http://hdl.handle.net/20.500.12678/0000001287
https://meral.edu.mm/records/1287