2026-10-16T00:22:11Z https://meral.edu.mm/oai

oai:meral.edu.mm:recid/00011053 2025-05-21T08:32:28Z 1582963436320 1582963436320:1698989841255

Operations Management Practices and Operational Performance of Reinsurance Business in Myanma Insurance ( Su Su Than, 2025) Su Su Than The objectives of the study are to identify the operations management practices of reinsurance business in Myanma Insurance and to analyze the effect of operations management practices on operational performance of reinsurance business in Myanma Insurance. The sample size is calculated from total known population by using Yamane formula. A sample of 80 employees are taken from 150 employees of reinsurance department by using simple random sampling method. Survey questionnaires are used to collect data. According to the result of regression analysis, it appears that process design has the most significant effect on operational performance in the reinsurance business, followed by service integration and quality management among four operations management practices. To achieve this, the reinsurance business should prioritize process design improvements. The reinsurance business should utilize software and technology to make processes quicker and more efficient. Furthermore, lower-level staff should be empowered through technology and streamlined workflows to make faster decisions. The Board of Directors (BOD) should streamline their decision-making processes to avoid lengthy and complex procedures. 2025-02-01 https://meral.edu.mm/records/11053