2024-03-29T11:42:17Z
https://meral.edu.mm/oai
oai:meral.edu.mm:recid/00008155
2022-03-24T23:14:43Z
1582963436320:1582965681303
Analysis on the Usage of Digital Banking Channels of Selected Private Banks in Myanmar
Lynn Lynn Htike
Most countries are using updated technologies for the banking sector and
created digital banking channels, products and also digitizing all of the bank’s
processes. This research was conducted to analyze the usage and to identify the
awareness, understanding of digital banking channels of selected private banks in
Myanmar. Descriptive method is used by collecting primary and secondary data and
found that digital banking channels are used by users because of easy to use, understand
and manage but on the other hand, they do not entirely trust banks and these channels
because of fraud cases and technology issues. The merchants also know well and using
digital banking channels to smooth their business operations. But the users and
merchants have some problems and experiences in using digital banking channels. The
bankers also face a lack of policies and regulations. To get more awareness and to
improve using digital banking channels, need good infrastructures, proper linking
between inter banks, updated features, adequate information and guidelines,
widespread accessibility in both rural and urban areas and need exact policies from
policy-makers.
2019-08-01
https://meral.edu.mm/records/8155