2026-10-24T23:08:27Z https://meral.edu.mm/oai

oai:meral.edu.mm:recid/00008738 2024-05-16T08:40:31Z 1582963436320:1582965722087

An Analysis on the Satisfaction of Visitors in Yangon Zoological Garden ( Kyaw Ye Thiha Pe, 2022) Kyaw Ye Thiha Pe This study analyzes the satisfaction of visitors on the services of Yangon Zoological Garden. The objectives of the study are to identify the employee conditions and working activities of Yangon Zoological Garden, to determine the satisfaction of visitors on service quality of employee working in Yangon Zoological Garden and to analyze the opinion of the visitors about their satisfaction on recreation. The study is conducted on 300 visitors of Yangon Zoological Garden with structured questionnaire. It is found that most of the respondents were satisfied with the knowledge and experience of animal life and conservation at Yangon Zoological Garden. And also, most visitors satisfied with the polite treatment of the employees of the sales and marketing department. Most visitors expressed satisfaction with the provision of wheelchair services and emergency health care services for the disabled and elderly. It is suggested that the foreign animal species should be displayed as much as possible, and local animal species should be created in Yangon Zoological Garden. As the animal welfare and visibility become important for the public, the management of Yangon Zoological Garden should be balanced conservation and education of zoos with recreational needs of visitors to generate the needed revenues and improve visitors’ satisfaction. 2020-12-01 https://meral.edu.mm/records/8738