2026-04-16T03:52:23Z https://meral.edu.mm/oai

oai:meral.edu.mm:recid/00008487 2024-09-03T05:19:49Z 1582963436320 1582963436320:1582965701379

A Study on the Organizational Performance of Myanma Agricultural Development Bank ( Kyi Kyi Hla, 2022) Kyi Kyi Hla This study mainly focused on organization performance of Myanma Agricultural Development Bank (MADB). The major objectives of the study were to identify the organizational performance management practices and to evaluate the organizational performance of Myanma Agricultural Development Bank. In this study, organizational performance of MADB was evaluated with financial and nonfinancial perspective measurement. Descriptive research method was used in research study. Secondary data was collected from the financial statement from (2015-2016) to (2020-2021) to analyze financial ratio, the solvency, liquidity and profitability of MADB for financial perspective measurement. This research was conducted with learning and growth perspective, internal business process perspective and customer perspective measurement in non-financial perspective measurement. Non-financial analysis was done by collecting primary data source through the surveyed questionnaires with 5 point Likert scale. Sample of 130 employees and 150 customers were chosen from the MADB’s Head Office, Yangon. The study indicated that MADB’ performance in customer point of view has good in condition. MADB is providing loans with the lowest interest rate, reasonable charges and enough time limitation for repaying the principle and interest to the farmers for the welfare of public sector. And also this study revealed that performance of MADB in the employee perspective of learning and growth has the favorable situation. Bank considers training program can support for the employees to do their job well and to improve the organization performance. Performance of bank is good in internal business process perspective. MADB is under performance in monitoring for the performance of organization. After spreading the disease of Covid-19, the financial situation of MABD was declining because of increasing the non-performing loan due to the impact of Covid-19 crisis on the economy of farmers. Management needs to control on financial performance by setting the loan policy and procedures to recover the non-performing loan. 2022-10-01 https://meral.edu.mm/records/8487