2026-06-27T00:03:47Z https://meral.edu.mm/oai

oai:meral.edu.mm:recid/00008324 2024-02-23T07:31:58Z 1582963436320:1707205958954

Public Bus Transportation in Yangon City (A Case Study of Passengers' Satisfaction on Yangon Bus Services YBS) (Khin Sandi Kyaw, 2022) Khin Sandi Kyaw This study emphasizes public bus transportation, especially Yangon Bus Services (YBS). The objective of the study is to examine the passengers' satisfaction with bus travelers and to explore the relationship between overall satisfaction and five variables. In this study, 160 respondents from Yangon University of Economics in the Western District were surveyed using snowball methods. Passenger satisfaction is measured on a Five-Point-Likert-Scale using quantitative data analysis. Overall satisfaction of bus passengers among five factors (bus stop, bus drivers, buses, payment system, and bus routes) is mostly neutral. Overall satisfaction and five factors related to public bus transportation are positively correlated and statistically significant, according to the correlation analysis's findings. Yangon Bus Service (YBS) authorities should address the needs of the YBS system and work to improve the quality and maintenance of the buses in order to make it a better bus system. This study was compiled with the aim of making an improved bus system in the future. 2022-09-01 https://meral.edu.mm/records/8324