2026-05-20T04:30:12Z https://meral.edu.mm/oai

oai:meral.edu.mm:recid/00008265 2024-06-10T10:03:29Z 1582963436320:1582965660463

The Effect of Emotional Intelligence on Conflict Management in Wah-Lah Noodle (Hay Thi Thun Zaw, 2022) Hay Thi Thun Zaw The main objectives of this study are to examine the effect of emotional intelligence on conflict management styles of employees and to analyze the effect of conflict management styles on employee performance at Wah-Lah Noodle. Primary data are collected from 132 respondents by using simple random sampling method. Secondary data are obtained from relevant text books, previous research papers, international journals and internet web search. It is found that managers at Wah-Lah Noodle highly perceive emotional intelligence factors such as self-regulation, social-skills and motivation. The study found that self-awareness has the positive effect on obliging, dominating and avoiding styles while self-regulation has the positive effect on avoiding and compromising styles. Then, social skills have the significant effect on dominating and obliging styles. Moreover, empathy has the positive effect on all conflict management styles while motivation has the significant effect on avoiding and obliging styles. Based on the research, self-awareness, self-regulation, empathy and motivation have the positive effect on overall conflict management styles. The finding of the study points out that obliging, compromising and avoiding styles have the positive effect on employee performance while dominating style has the negative effect on employee performance in Wah-Lah Noodle. 2022-04-01 https://meral.edu.mm/records/8265